Return and Refund Policy

1. Eligibility for Returns:

   • Products can be returned within 7 days of the purchase date.
   • To be eligible for a return, the product must be in its original condition, including packaging, manuals, and any other accessories that came with it.

2. Non-Refundable Situations:

   • We do not accept returns for change of mind. Please ensure you are certain about your purchase before completing your order.
   • Items that have been used, damaged, or are not in their original condition will not be eligible for a return.

3. Return Process:

   • To initiate a return, please contact our customer support team at support@gadgetxone.store with your order number and the reason for the return.
   • Our team will provide you with instructions on how to return the item. Please ensure you follow these instructions carefully to avoid any issues with your return.

4. Inspection and Approval:

   • All returned items will be inspected by our returns team upon receipt.
   • The return will only be processed after the inspection team has approved the item. This process may take up to 7 business days.

5. Refunds:

   • Once your return is approved, a refund will be issued to the original payment method used at the time of purchase.
   • Please note that it may take additional time for your bank or payment provider to process and reflect the refund in your account.

6. Shipping Costs:

   • The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong or defective item).

7. Exceptions:

   • Some items, including but not limited to, clearance items and products marked as non-returnable, are not eligible for return.

If you have any questions or need further assistance with your return, please don’t hesitate to reach out to our customer support team. We’re here to help ensure a smooth return process.

Thank you for shopping with GadgetsXone!